What your Customer Success handles

Onboarding support

Guides new customers to first value quickly and smoothly.

Account check-ins

Runs regular check-ins so issues surface before they become churn.

Renewals & upsells

Spots expansion moments and supports clean, timely renewals.

Customer feedback

Gathers feedback and routes it to the team that can act on it.

Reporting & insights

Tracks health scores so at-risk accounts get attention early.

Issue escalation

Owns follow-through on escalations until they are truly resolved.

Tools
  • HubSpot
  • Salesforce
  • Zendesk
  • Freshdesk

What you save

$26/hr
Typical North American rate
~$29,000
Saved per year vs. a North American hire

Frequently Asked Questions

Most clients meet pre-vetted candidates within about a week. We handle sourcing, screening, and reference checks, then present a shortlist with a refined CV and a short intro video so you can choose with confidence.

Yes. Your Treantly Assistant works only with you, learns your systems, and becomes a long-term part of your team. Average tenure is about 11 months and climbing.

You meet and interview candidates before any commitment, and we manage onboarding, payroll, and ongoing support. If something is not working, we step in quickly to make it right and find a better-matched candidate.