What your Customer Service handles

Inquiry management

Handles inbound questions across email, chat, and tickets, on time.

Issue resolution

Troubleshoots and resolves problems, escalating only what truly needs you.

Personalized communication

Responds in your brand voice so every reply feels human.

Feedback & insights

Captures recurring themes so you can fix the root cause.

CRM & ticket management

Keeps records clean and queues moving so nothing is lost.

Key customer interactions

Gives your best accounts the attentive care they expect.

Tools
  • Zendesk
  • HubSpot
  • Freshdesk
  • Gorgias
  • Intercom
  • HelpScout
  • Shopify Inbox

What you save

$18/hr
Typical North American rate
~$12,500
Saved per year vs. a North American hire

Frequently Asked Questions

Most clients meet pre-vetted candidates within about a week. We handle sourcing, screening, and reference checks, then present a shortlist with a refined CV and a short intro video so you can choose with confidence.

Yes. Your Treantly Assistant works only with you, learns your systems, and becomes a long-term part of your team. Average tenure is about 11 months and climbing.

You meet and interview candidates before any commitment, and we manage onboarding, payroll, and ongoing support. If something is not working, we step in quickly to make it right and find a better-matched candidate.